Refund & Cancellation Policy

As production begins after your order has been confirmed, cancellations and modifications are generally not accepted once an order has been confirmed.

Please carefully check the size, color, quantity, and other details before confirming your order.

If we are unable to produce or fulfill your order for reasons attributable to us, we will cancel the order and refund the amount paid.

Due to the made-to-order nature of our products, returns or exchanges for customer-related reasons, including incorrect sizing, differences from expectations, or a change of preferred color, are generally not accepted.

We make every reasonable effort to accurately represent product photographs, colors, materials, measurements, and other details. However, colors may appear differently depending on your device or display settings.

As each item is individually produced, slight variations in finish, texture, measurements, or other characteristics may occur. Such minor variations are not considered defects and are not eligible for return or exchange.

If your item arrives defective or damaged, or if you receive an item different from what you ordered, we will arrange an appropriate remedy, such as a return, exchange, or refund.

Please contact us through our Contact page within 7 days of receiving your order.

We may ask you to provide your order number, details of the issue, and photographs showing the condition of the item.

After reviewing the information provided, we will advise you on the appropriate return, exchange, refund, or other resolution.

Except in cases of defective or incorrectly delivered items, we are unable to accept returns or exchanges in the following circumstances:

・More than 7 days have passed since the item was delivered.
・The item has been worn or used.
・The item has been stained, damaged, altered, or acquired odors while in the customer's possession.
・Tags or other accessories have been lost or damaged.
・The item has been returned without contacting us in advance.

Please contact us before returning any item.

Once we have confirmed that an item is eligible for return and refund, the refund will generally be issued through the original payment method used for the order.

The time required for the refund to appear in your account may vary depending on your credit card issuer or other payment service provider.

For returns resulting from defective, damaged, or incorrectly delivered items for which we are responsible, we will cover the necessary return shipping costs.

If you have any questions regarding cancellations, returns, exchanges, or refunds, please contact us through our Contact page.