Terms & Conditions
 

This Site is operated by SATETSU MAGAZINE COMMONS LLC, which operates the saku gan brand.

Information required under Japanese law regarding the seller, contact details, pricing, payment, delivery, and returns is provided separately in our Legal Notice Based on the Specified Commercial Transactions Act.

We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, materials, and other information displayed on the Site are accurate.

However, colors and textures may appear differently depending on your device or display settings. As many saku gan products are produced individually, slight variations in finish, texture, measurements, or other characteristics may occur.

Such minor variations do not necessarily constitute defects.

By placing an order through the Site, you confirm that the information you provide is accurate and complete.

After your order is placed, you will receive an order confirmation by email.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of payment issues, incorrect pricing or product information, suspected fraudulent activity, or circumstances that make production or fulfillment impossible.

If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded.

Many saku gan products are made to order and production may begin specifically in response to your purchase.

Estimated production and delivery times are provided on the relevant product page or in our Shipping Policy. These timeframes are estimates and may vary depending on production circumstances.

Please review all product details, including size, color, quantity, and delivery information, carefully before placing your order.

Prices are displayed on the Site in the currency indicated at the time of purchase.

The total amount payable, including any applicable taxes and shipping charges collected by us, will be displayed during checkout.

Available payment methods are shown at checkout and may vary depending on your country or region.

For international orders, customs duties, import taxes, brokerage fees, or other charges may be imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

Shipping methods, estimated production and delivery times, shipping charges, international shipping, customs, and related matters are governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise. Delays may occur due to production, customs procedures, transportation conditions, weather, or other circumstances beyond our reasonable control.

Because many saku gan products are made to order, orders generally cannot be cancelled or modified once confirmed.

Customer-requested returns or exchanges are also generally not accepted except as otherwise stated in our Refund Policy or required by applicable law.

This does not affect our handling of defective, damaged, or incorrect products.

Please refer to our Refund Policy for full details regarding cancellations, returns, exchanges, and refunds.

All content available on the Site, including photographs, images, graphics, logos, designs, text, videos, product designs, and other materials, is owned by or licensed to saku gan or its respective rights holders and is protected by applicable intellectual property laws.

You may view the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use any content from the Site without prior permission from the relevant rights holder.

You may not use the Site for any unlawful or fraudulent purpose, interfere with the operation or security of the Site, attempt unauthorized access to the Site or related systems, or use Site content in violation of intellectual property rights or applicable law.

We may restrict access to the Site where reasonably necessary to protect the Site, saku gan, our customers, or third parties.

The Site may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other external services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers. To the extent permitted by applicable law, we are not responsible for services independently provided by third parties.

The Site may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other external services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers. To the extent permitted by applicable law, we are not responsible for services independently provided by third parties.

The Site may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other external services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers. To the extent permitted by applicable law, we are not responsible for services independently provided by third parties.

The Site may use or link to third-party services, including payment processors, shipping providers, social media platforms, and other external services.

Your use of third-party services may also be subject to the terms and privacy policies of those providers. To the extent permitted by applicable law, we are not responsible for services independently provided by third parties.

To the extent permitted by applicable law, saku gan will not be liable for indirect or consequential losses arising from the use of the Site or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

We handle personal information in accordance with our Privacy Policy.

Please review the Privacy Policy for information about how we collect, use, store, and protect personal information.

We may revise these Terms from time to time to reflect changes to our services, business practices, or applicable laws.

The current version will be published on this page together with the date of the latest update.

Changes will apply from the date they are published unless otherwise stated. Orders already placed remain subject to any mandatory rights and obligations applicable to those transactions.

These Terms are governed by the laws of Japan, without prejudice to any mandatory consumer protection rights that may apply to customers in their country or region of residence.

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on this Site.